That VP has been hounding you for his new laptop. You know he’s moving from Outlook 2003 or 2007. PST files are easy to locate and move. How about “Autocomplete” or “Type ahead” data when entering in the To: and other addressing fields?

This is usually where some support people forget to go the extra mile and make a transition like this a seamless process to the end-user. It’ IS a customer. Just an Internal customer. Why skimp now. Do it right, do it well, look like an IT superstar. When I was in my support days the best compliment a user could give me was…

“Oh, that’s it? I just use it like I did before? That was easier than I thought.”

Everyone’s favorite Exchange MVP Jeff Guillet from sunny California aids us in the step with a “Solarz approved and fully awesome” blog post on Transferring Auto-Completion information to Outlook 2010

Here is just a teaser – hit his blog for all the info!

All versions of Outlook since Outlook 2003 have had a feature called Auto-Complete.  Auto-Completion "remembers" recipient names and email addresses that you have used before and offers to complete the email address as you type characters.  This works within Outlook and OWA 2010.

In Outlook 2003-2007, the Auto-Completion (aka NickName) data is stored in a hidden N2K file.  This file is located in the following path:

Make sure you follow him on twitter for his fun musing and great Exchange info! @Expta

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