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Archive for September, 2010

There is a really cool event coming up on Oct 14th that I have been lucky enough to become a part of. It’s the Office 2010 and Windows 7 public Experts chat. This is completely open to the public and a great arena to get your specific questions answered! I can’t wait to be a part of this and hope you will too! event details below :-)

Would you like to learn more about the cool new features in Office 2010 and Windows 7 and what has changed since previous versions? Do you use Microsoft Office but would like to learn tips and tricks to be more productive at home, school or at work? Perhaps you are a new user who has questions on how to get started with Windows 7 or using the Office ribbon? Or would like to learn how to protect your computer from malware and viruses. Or perhaps you are just stuck and need answers.

The Microsoft Most Valuable Professionals (MVPs) are here to help!

The MVPs are the same people you see in the technical community as authors, trainers, user groups leaders and answerers in the Microsoft forums. For the first time ever we have brought these experts together as a collective group to answer your questions live. MVPs will be on hand to take questions about Microsoft Office 2010 or Office 2007 products such as Word, Excel, PowerPoint, Outlook, Access, Project, OneNote and more. As well as the Windows 7 and earlier versions such as Windows Vista. In addition to Microsoft Office, the chat will cover Windows related topics such as upgrading, setup and installation, securing your PC, Internet Explorer, personalizing your computer desktop or having fun with Windows Live Essentials to share photos, make movies and more. All levels of experience are welcome from beginners and students to intermediate power users.

Please join us for this informative Q&A style chat and bring on your basic and your tough questions!

Join the Chat!

Add to Calendar

October 14, 2010
10:00 A.M. – 11:00 A.M. Pacific Time
Additional Time Zones

Mike, a student of mine came and asked, I really like using XP mode in Windows 7 for application compatibility, but having to do the setup and config over and over again is really a pain the butt. Anyway I could speed the process like a sysprep?


Absolutely. You are dealing with a VM, a VHD in particular. He then made the XP mode setup, but did some very basic customizations and did NOT add it to the domain. Then he copied the VHD file off to a central place for later distribution.

on the following machines he just installs Windows Virtual PC and installs the necessary patch. next he creates a new VM from scratch and then just points to the local copy of the VHD he’s made from earlier and BAM. all that is left is to join it to the domain.

Is there a better way? Sure MED-V is a better solution but this is a quick win, with no costs.

We all know the Exchange setting for “recover deleted items” is out of the box, set to 14 days. What if a user accidentally did a Shift + Delete of the message? well there is a nice work around that one of my students from this week’s Exchange class tipped me off on. it’s KB246153 and outlines via a registry hack on the client. this helps if you have hard deleted (permanently deleted) items in Outlook and want to recover them. For example, if you do not move items to the Deleted Items folder before you delete them, these items are hard deleted, and you cannot recover them from the Deleted Items folder normally.  This reg hack allows the user to view the dumpster.

By default, the Recover Deleted Items functionality is only enabled on the Deleted Items folder in a user’s private folders. Items that are hard deleted cannot be recovered. To enable the Recover Deleted Items functionality on mail folders other than the Deleted Items folder (for example, for the Sent Items, Drafts, Outbox and Inbox folders), make the following changes to the registry:

  1. Start Registry Editor.
  2. Locate and then click the following key in the registry:
  3. On the Edit menu, click Add Value, and then add the following registry value:
    Value name: DumpsterAlwaysOn
    Data type: DWORD
    Value data: 1
  4. Close Registry Editor.

Now does this dumpster change in Exchange 2010? Very much. Dumpster 2.0 is an interesting animal and had to be evolved to be able to support things like legal retention holds and other security requirements. Looking for more info on Dumpster 2.0? Our friends at the site already outlined the before and after of Dumpster 1.0 vs. 2.0

Single Item recovery in Exchange 2010

Another great question from mario this week.

I have shared rooms for meeting spaces in 2003, how can I convert them to room mailboxes in 2010?


You can convert the following:

  • User mailbox to shared mailbox
  • User mailbox to resource mailbox
  • Shared mailbox to user mailbox
  • Shared mailbox to resource mailbox
  • Resource mailbox to user mailbox
  • Resource mailbox to shared mailbox

You can’t use this procedure to convert a user mailbox to a linked mailbox or a linked mailbox to a user mailbox. For instructions about how to convert to a linked mailbox, see Convert a Mailbox to a Linked Mailbox.

A scenario in which you may want to convert a mailbox is if you have moved resource mailboxes from Exchange Server 2003 to Exchange Server 2010. In Exchange 2003, you use shared mailboxes to represent resources. When you move these mailboxes to Exchange 2010, they will be Exchange 2010 shared mailboxes. You must convert them from Exchange 2010 shared mailboxes to Exchange 2010 resource mailboxes so that they will have all the properties of Exchange 2010 resource mailboxes.

Regrettably this can only be done via the Exchange Management Shell using the following syntax..


Set-Mailbox ConfRoom1 -Type Room

You can use the following values for the Type parameter:

  • Regular
  • Room
  • Equipment
  • Shared

For detailed syntax and parameter information, see Set-Mailbox


This information was located in the TechNet Exchange library – Convert a Mailbox

Mario from this week’s 10135 exchange 2010 class asked..

“I used to use the Exchange clean up agent in 2003 all the time, is there something equivalent in 2010?”

We sure do! There is a Cmdlet we can run to force a similar process. We can use the Clean-MailboxDatabase to do this same type of process. Let’s consult TechNet on what it actually does..

Taken from

Use the Clean-MailboxDatabase cmdlet to scan Active Directory for disconnected mailboxes that aren’t yet marked as disconnected in the Microsoft Exchange store and update the status of those mailboxes in the Exchange store. This cmdlet isn’t able to update the Exchange store unless the Microsoft Exchange Information Store service is running and the database is mounted.

A connected mailbox has two parts: the mailbox object in the Exchange store and the user object with Exchange properties in Active Directory. A disconnected mailbox is the mailbox object in the Exchange store, but it isn’t connected to a user object in Active Directory. To disconnect a mailbox, use the Disable-Mailbox cmdlet. To disconnect a mailbox and remove the user object from Active Directory, use the Remove-Mailbox cmdlet. If you want to permanently remove a mailbox object from the Exchange store, use the Remove-Mailbox cmdlet.

If you want to reconnect a disconnected mailbox to an Active Directory user account, use the Connect-Mailbox cmdlet.

Under normal circumstances, it isn’t necessary to run the Clean-MailboxDatabase cmdlet because a mailbox is marked as disconnected immediately after the Disable-Mailbox or Remove-Mailbox command completes. If you used the Disable-Mailbox cmdlet or the Remove-Mailbox cmdlet while the Microsoft Exchange Information Store service was stopped, or if a mailbox was disabled by an external means other than the Disable-Mailbox cmdlet or Remove-Mailbox cmdlet, you may want to use the Clean-MailboxDatabase cmdlet to scan for disconnected mailboxes.

So the transition from to is complete. Those of you who keep up with this blog will have to update your bookmarks at some point. Now the old Http:// will keep redirecting here but only for so long. Make sure you bookmark the new URL of Http:// accordingly.

Would you like to see a specific item added to the site or feature / widget? Speak up – this blog is OURS! or comment to this post.

Quick poll of the blog readers..

Which image deployment method do you use at the office? If you use more than one style – select all that you use!

[polldaddy poll=3833235]

Microsoft research figured out a way just to do this by modifying a few attributes of mail messages as they are being sent stopping people from doing just that!

No reply to all download

The primary function is to add a couple of buttons to the Outlook ribbon to prevent people from doing a reply-all to your message, or forwarding it (using a facility built into Outlook & Exchange which is really lightweight compared to using IRM machinery, but which is not exposed in the existing UI). However, it also includes a check for email goofs such as omitting attachments or subject lines.

This works with both Outlook 2007 and Outlook 2010, as long as you’re using an Exchange account.

Add-in buttons

When you install this thing, you’ll see a couple of extra buttons at the end of the ribbon: No Reply All and No Forward. As the names suggest, clicking on these will prevent recipients of your emails from performing those two actions; clicking again toggles the relevant option off again.

I ran into this info on the awesome MS tracker site..



“Hey chad – Can I give someone the right to my server based archives on Exchange 2010?”

When a user leaves an organization, it’s common to provide access to his/her mailbox to other users, including the departed user’s manager or supervisor, or another user assuming the departed user’s responsibilities. Delegate access is also provided to allow one or more users to access a shared mailbox, or to allow executive assistants to access mailboxes of executives they’re assisting.

In Exchange 2010 SP1, when you assign Full Mailbox Access right to a mailbox, the delegate you assign the right to also has access to the user’s personal archive. To enable access to the user’s personal archive (in addition to the primary mailbox), you must assign the Full Mailbox Access right from an Exchange 2010 SP1 server. Additionally, delegates must use Outlook 2010 to access their mailbox, and must connect to an Exchange 2010 SP1 CAS server for AutoDiscovery. When delegates access Exchange 2010 SP1 with Outlook 2010, both the primary mailbox and the personal archive of mailboxes they have access to are automatically added to Outlook 2010.

So you may not be able to JUST give access to your archive, but it’s possible.


Mike from this week’s class asked “does the person tagged as a moderator for a group have to have their mailbox on ex 2010?”

Absolutely not mike, due to the “arbitration mailbox” that is used.. here is some more info taken from TechNet’s Understanding Moderated Transport page

Using the moderated transport feature in Microsoft Exchange Server 2010, you can require all e-mail messages sent to specific recipients be approved by moderators. You can configure any type of recipient as a moderated recipient, and Exchange 2010 Hub Transport servers will ensure that all messages sent to those recipients go through an approval process.

In any type of organization, you may need to restrict access to specific recipients. The most common scenario is the need to control messages sent to large distribution groups. Depending on your organization’s requirements, you may also need to control the messages sent to executive mailboxes or partner contacts. You can use moderated recipients to accomplish these tasks.


Previous versions of Exchange don’t support moderated recipients. If a message sent to a moderated distribution group is expanded on a Hub Transport server running Exchange Server 2007, it will be delivered to all members of that distribution group, bypassing the moderation process. If you have Exchange 2007 Hub Transport servers in your Exchange 2010 organization, and you want to use moderated distribution groups, you must designate an Exchange 2010 Hub Transport server as the expansion server for the moderated distribution groups. Doing this ensures that all messages sent to the distribution group are moderated.

Moderated transport relies on the Exchange 2010 approval framework. For more information about the approval framework, see Understanding Approval Framework.

Looking for management tasks related to transport servers? See Managing Transport Servers.

  Moderated Transport

The moderated transport application consists of the following components:

  • Categorizer   The transport categorizer initiates the approval process. When the categorizer detects a moderated recipient while processing a message, it reroutes the message to the arbitration mailbox.
  • Store driver   The store driver processes the messages that the categorizer marks for moderation. When the store driver encounters such a message, it stores the original message in the arbitration mailbox and sends approval requests to the moderators. When a moderator responds with a decision, the store driver marks that decision on the message that’s stored in the arbitration mailbox. If an approved message is submitted again by the Information Assistant, the store driver removes the approval workflow wrappers so the message that’s delivered is identical to the original message submitted by the sender.
  • Information Assistant   The Information Assistant process monitors the arbitration mailbox. The Information Assistant resubmits any approved messages to the submission queue for delivery to the intended recipients, or it deletes rejected messages. The Information Assistant is also responsible for sending rejection notifications to the sender. In addition, it cleans up the arbitration mailbox by deleting any stale or orphaned messages from the arbitration mailbox. For example, if a moderator simply deletes an approval request instead of making a decision, the corresponding message waiting for approval in the arbitration mailbox needs to be removed by the Information Assistant.
  • Arbitration mailbox   The arbitration mailbox is used to store the original message that’s awaiting approval. By default, one arbitration mailbox is created for moderated transport during setup. It’s used for all moderated recipients. You can add additional arbitration mailboxes for load balancing purposes. If you’re using multiple arbitration mailboxes, you need to specify which mailbox to use for each moderated recipient.

  Message Flow for Moderated Recipients

When a user sends a message to a recipient for whom message moderation is enabled, the message follows a path to its destination, as shown in the following figure and described in the following steps.

Moderated transport message flow
Moderated transport message flow

  1. The sender creates a message and sends it to the moderated recipient.
  2. The categorizer intercepts the message, marks it for moderation, and then reroutes it to the arbitration mailbox.
  3. The store driver stores the message in the arbitration mailbox and sends an approval request to the moderator.
  4. The moderator uses the buttons in the approval request to either accept or reject the message.
  5. The store driver marks the moderator’s decision on the original message stored in the arbitration mailbox.
  6. The Information Assistant reads the approval status on the message stored in the arbitration mailbox, and then processes the message depending on the moderator’s decision:
    1. If the moderator has approved the message, the Information Assistant resubmits the message to the submission queue, and the message is delivered to the recipient.
    2. If the moderator has rejected the message, the Information Assistant deletes the message from the arbitration mailbox and notifies the sender that the message was rejected.


    If the moderator doesn’t respond to the message within five days, the Information Assistant will delete the message from the arbitration mailbox and notify the sender that their message has expired.

  Handling Multiple Moderated Recipients

It’s possible to send a message to a group of recipients that includes both moderated recipients and recipients that aren’t moderated. In this case, a separate approval process occurs for each moderated recipient.

Consider a message that’s sent to 12 recipients, one of which is a moderated distribution group. The categorizer splits this message into two messages. One message is delivered immediately to the 11 recipients that aren’t moderated, and the second message is submitted to the approval process for the moderated distribution group.

If a message is intended for more than one moderated recipient, a separate copy is created for each moderated recipient and is submitted to the approval process.

A moderated distribution group may contain other moderated recipients. In this case, after the message to the distribution group is approved, a separate approval process occurs for each moderated recipient that’s a member of the distribution group. However, you can also enable the automatic approval of the distribution group members after the message to the moderated distribution group is approved. To do this, you set the BypassNestedModerationEnabled parameter of the moderated distribution group to $true. For more parameter and syntax information, see Set-DistributionGroup.

  Bypassing Moderation

Messages from moderators are delivered to the moderated recipient immediately, bypassing the approval process. By definition, a moderator has the authority to determine what messages are appropriate for a moderated recipient.

Moderation is also bypassed for owners of distribution groups and dynamic distribution groups. The owner of a distribution group can be responsible for managing the distribution group membership, but may not be able to moderate messages sent to it. For example, the account provisioning staff may be the owners of a distribution group called All Employees, but only specific people in human resources may have moderator rights for the same distribution group.