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Category: tips / tricks

I had an interesting question posed by a client today to which immediately made me think of my own host machine…


“Why can’t I seem to install the Exchange 2010 SP2 EMC on Windows 8 RTM?”

I have just recently imaged my own PC to the MSIT internal RTM build for my work rig, as well as updating all my home boxes to Win 8 or now Server 2012. 98% of the time I’m in my lab VM’s using the EMC directly on the server itself. What if I needed to install the EMC on my laptop for remote admin capabilities? So here is where we stand..

2010 SP2 management tools are not supported on Win8. Use a Win7 VM or RDP to another box.

Now this definitely makes the new Administrative architecture (Exchange Administration Center EAC) of Exchange 2013 seem like a good idea now doesn’t it? No console installs, no having to match major or minor versions & it’s 4x as fast.


More info..

What’s new in Exchange 2013

Exchange 2013 Technet data

Exchange Product Group Blog

This continuation from the earlier post of the same name will take us through the second phase of the 2003 to 2010 Exchange migration I performed for a past student of mine.

Quick recap of what we’ve done up to now…

  • Prepared the environment for the new Exch 2010 server (prepareAD schema and domain)
  • Installed (2) VM’s. server names Ex10 & Windows Server 2008 R2, patched the OS. Installed all Exch 2010 pre-req’s. Installed Exch 2010 into the new VM’s. Also installed the latest Roll-up.

So we have the platform ready, but all inbound and outbound mail is still routing through the old mailbox servers. Let’s start by getting all inbound mail into the new 2010 CAS role first. The company in question was using a “” hostname for the Exchange 2003 OWA environment which they planned on retaining. This is fine but the DNS configuration they were using would require us to get a new certificate for the new 2010 boxes (see Understanding Digital Certificates and SSL)

To cover all bases I recommended to get a new UCC / SAN certificate with the following names…

Why so many names?? well again, this particular environment had an external namespace with a normal DNS namespace ( but their internal AD domain was a single label domain name (company). The certificate they purchased (  was a “multiple domains – UCC” type with up to 10 domains. this allowed us to have the luxury of having any and every name (single label or not) to be resolvable internally or externally. Some may argue this is overkill. This admin inherited this environment and was in the position to make changes to get it into Microsoft recommended shape prior to the upgrade, so this was the easiest solution for him.

Now that we have this new cert installed on both new boxes as well as the old cert from the old 2003 box imported into the new ex10 & ex11 machines we are ready to start moving mail through the new machine.

He made changes to his Sonic wall rules and had all port 25 SMTP, 80 HTTP and 443 HTTPS traffic get redirected to the new ex10 CAS 2010 box. All client MAPI/ RPC / OA / OWA and EAS connections will now hit this box first. he also created a new public A record resolving to the old public IP he was using before. Last but not least he created another new A record for pointing to a NEW public IP he had available. This is for co-existence OWA purposes.

At this point all mailboxes are still on the 2k3 side. Before we even thought of moving a single mailbox, let’s test mail flow both in and out with the new 2010 HUB roles being the point of entry and exit. We did some quick tests from internal and external mailboxes from and to internal and external mail organizations. Success. Next we created a new 2010 mailbox. We created one called “Jay Cutler” since this admin was a Chicago Bears fan. Since we installed 2010 into the 2003 organization it automatically created a connector between the 2003 routing group to the new 2010 based one. Let’s login to this new mailbox (via MAPI and OWA) and send mail messages back and forth. Success. This also confirms 2010 CAS is functioning correctly. 2010 CAS servers automatically register a SCP (Service connection point) in AD for this!

So transport internal and external is confirmed and even between 2003 and 2010. Let’s turn our focus to client access. We used the Microsoft Exchange remote connectivity analyzer 

image <— click me Smile

to aid us in this. Using some credentials from AD, we could simulate and tell which types of remote connectivity works! RPC over HTTPS (outlook anywhere), OWA and even Exchange Active Sync are all testable here. After some tweaks to his sonic wall this worked great. This tool is IMMENSELY helpful since it not only tells you when something isn’t working, but gives suggestion on possible resolutions.

One of the big headaches many admins will have is the OWA co-existence. The new 2010 CAS cannot provide a 2003 OWA experience if the target mailbox is still on a 2003 back-end server. So during this phase it has to refer the OWA request back to the 2003 Front-end “legacy” server. See what we did there? this is the legacy A DNS record we made earlier. This new public IP address goes directly to the IP address internally of the old 2003 Exchange server. So the process works like this. You hit the new OWA 2010 login page using the old URL (Http:// you are automatically redirected to the actual URL of (Http:// The user enters their credentials. If the lookup shows the target mailbox is still on the 2003 box it’s redirected to a URL we set earlier using the Exchange Management Shell. (Http:// Now to support this some settings had to be modified on the front end server and a patch had to be installed to support this new change.

Once this was working well and EAS was also hitting the 2003 server correctly we moved a few mailboxes both guinea pig and fake dummy mailboxes.

In part 3 I’ll cover the mailbox moves, DAG configuration and how to handle failover if one of the servers becomes unavailable.


I had a few students in this week’s 50292 Windows 7 class ask if there’s a list of keyboard shortcuts listed in the book. I’ve just put some on here that deal with the use of the Windows logo key Picture of Windows logo key. I decided to point them here and the MSFT official site as well

Windows 7 Keyboard Shortcuts

The following table contains keyboard shortcuts that use the Windows logo key Picture of Windows logo key.


          Press this key                    To do this

Windows logo key Picture of Windows logo key Open or close the Start menu.
Windows logo key Picture of Windows logo key +Pause Display the System Properties dialog box.
Windows logo key Picture of Windows logo key +D

Display the desktop.

Windows logo key Picture of Windows logo key +M Minimize all windows.
Windows logo key Picture of Windows logo key +Shift+M Restore minimized windows to the desktop.
Windows logo key Picture of Windows logo key +E Open Computer.
Windows logo key Picture of Windows logo key +F Search for a file or folder.
Ctrl+Windows logo key Picture of Windows logo key +F Search for computers (if you’re on a network).
Windows logo key Picture of Windows logo key +L Lock your computer or switch users.
Windows logo key Picture of Windows logo key +R Open the Run dialog box.
Windows logo key Picture of Windows logo key +T Cycle through programs on the taskbar.
Windows logo key Picture of Windows logo key+number Start the program pinned to the taskbar in the position indicated by the number. If the program is already running, switch to that program.
Shift+Windows logo key Picture of Windows logo key+number Start a new instance of the program pinned to the taskbar in the position indicated by the number.
Ctrl+Windows logo key Picture of Windows logo key+number Switch to the last active window of the program pinned to the taskbar in the position indicated by the number.
Alt+Windows logo key Picture of Windows logo key+number Open the Jump List for the program pinned to the taskbar in the position indicated by the number.
Windows logo key Picture of Windows logo key +Tab Cycle through programs on the taskbar by using Aero Flip 3-D.
Ctrl+Windows logo key Picture of Windows logo key +Tab Use the arrow keys to cycle through programs on the taskbar by using Aero Flip 3-D.
Ctrl+Windows logo key Picture of Windows logo key +B Switch to the program that displayed a message in the notification area.

Windows logo key Picture of Windows logo key +Spacebar

Preview the desktop.
Windows logo key Picture of Windows logo key +Up Arrow Maximize the window.
Windows logo key Picture of Windows logo key +Left Arrow Maximize the window to the left side of the screen.
Windows logo key Picture of Windows logo key +Right Arrow Maximize the window to the right side of the screen.
Windows logo key Picture of Windows logo key +Down Arrow Minimize the window.
Windows logo key Picture of Windows logo key +Home Minimize all but the active window.
Windows logo key Picture of Windows logo key +Shift+Up Arrow Stretch the window to the top and bottom of the screen.
Windows logo key Picture of Windows logo key +Shift+Left Arrow or Right Arrow Move a window from one monitor to another.
Windows logo key Picture of Windows logo key +P Choose a presentation display mode.
Windows logo key Picture of Windows logo key +G Cycle through gadgets.
Windows logo key Picture of Windows logo key +U

Open Ease of Access Center.

Windows logo key Picture of Windows logo key +X

Open Windows Mobility Center.

So near the end of January I was lucky enough to escaped the void of the classroom and get back to hands-on work. I was able to act as a consultant for my training firm and go on-site to an old student of mine’s place of business. Our task seemed simple. Migrate a single exchange 2003 server to a mailbox redundant 2010 solution.

Just drop down a few new 2010 boxes and call it a day right? Not so much. Any migration can have hiccups and issues along the way. We had originally chipped out four days to complete the process. Due to some SAN issues we lost our first day and then had to get everything ready in just 3. One box and about 350 mailboxes it should be easy right? We planned for extra time thank goodness. If we originally planned on 3 and now only got 2 we’d be very hard pressed to have that done. We did in fact get the major steps done in 3 days. let’s review all that happened.

For security purposes let’s not give out our clients domain name and such, let’s focus on what we know and what was learned over the 3 days. Here is where we started.

Single domain forest. All DC’s and GC’s were at the Exchange 2010 minimum of 2003 SP1 or higher. Domain functional level was 2003 as was the forest functional level. Permissions on the accounts to be used for installation were in place, so let’s get started. All inbound mail via his MX record was going into his SonicWall and then being placed into his Cisco IronPort device for scrubbing before being delivered to the 2003 Exchange server.

We began with bringing up the OS of the first Exchange 2010 box in a VMWare virtual environment. The OS was to be 2008 R2 Enterprise edition. Why enterprise? Well we planned on using a DAG (Database Availability Group). This HA (High Availability) feature requires the failover clustering component within Server 2008. That was still in standard edition back in the 2003 Server days, but has been removed in 2008 RTM and higher. So now that R2 server is ready and fully patched / updated, let’s get the Exchange pre-req’s on there for the Exchange bits install. To speed things up we used a pre-made script that automates all the installation of required items as they pertain to Exchange role requirements. You too can download it HERE. It was created by Exchange MVP Dejan Foro. You can hit his whole site here –

Think your ready for Exchange install time? Not so fast son. There are four KB document fixes that will need to get put on 2008 R2 before anything else is started.

Before you start contemplating putting that Exchange 2010 media in or mounting that ISO. Check your DNS and active directory to ensure it’s solid and stable before continuing. Also make sure that you have your 2003 / AD settings all up to snuff.

  • Ensure your 2003 address policies are not split between authoritative and non-authoritative. This may require you to modify or even rebuild them.
  • Check your Recipient update services in that they are pointing to a valid DC that still exists Smile
  • Ensure any external or manually created trusts are working and verifiable.
  • Is your domain a SLD? (Single label domain – “Consoso”, not “” when you have ADUC open).
  • Ensure IPv6 and the windows firewall is enabled. Either of these could kill your install of Exchange.

OK, NOW you can begin your installation of Exchange. I recommend copying the source files locally to a new folder called “C:source” or something like that. Now download the latest rollup (RU) for the version of Exchange (RTM vs. SP1) and placing it in the updates folder. This will slipstream the updates during the installation and save you steps later!

Step 1.) Preparation of AD

This went very easy as we had a single domain and all the rights necessary. Wasn’t a fast process but experienced no errors when we ran with the following switches..

/preparelegacypermissions – this is ONLY needed if you have 2003 exchange. Skip if you have 2007

/PrepareAD – do you know your organization name? you can find it in the ESM.

Step 2.) Install Exchange on your first server. Have a plan here. Don’t just rip off a “typical” install (core 3 roles – CAS/HUB/MBox) if  you’re unsure, use the Exchange Deployment assistant.

We knew we were only going to have 2 servers with all three roles on them. We chose to do the “typical” install. We also set the “External” address for his CAS role to the same thing as his existing 2003 OWA URL (I.E. – “Http://”)

Now we have a fully functional Exchange 2010 server with nothing coming into it, and not hosting any mailboxes.


This is a great starting post and will continue to cover hiccups we hit in a future post. (ran out of time Smile )

There is a really cool event coming up on Oct 14th that I have been lucky enough to become a part of. It’s the Office 2010 and Windows 7 public Experts chat. This is completely open to the public and a great arena to get your specific questions answered! I can’t wait to be a part of this and hope you will too! event details below :-)

Would you like to learn more about the cool new features in Office 2010 and Windows 7 and what has changed since previous versions? Do you use Microsoft Office but would like to learn tips and tricks to be more productive at home, school or at work? Perhaps you are a new user who has questions on how to get started with Windows 7 or using the Office ribbon? Or would like to learn how to protect your computer from malware and viruses. Or perhaps you are just stuck and need answers.

The Microsoft Most Valuable Professionals (MVPs) are here to help!

The MVPs are the same people you see in the technical community as authors, trainers, user groups leaders and answerers in the Microsoft forums. For the first time ever we have brought these experts together as a collective group to answer your questions live. MVPs will be on hand to take questions about Microsoft Office 2010 or Office 2007 products such as Word, Excel, PowerPoint, Outlook, Access, Project, OneNote and more. As well as the Windows 7 and earlier versions such as Windows Vista. In addition to Microsoft Office, the chat will cover Windows related topics such as upgrading, setup and installation, securing your PC, Internet Explorer, personalizing your computer desktop or having fun with Windows Live Essentials to share photos, make movies and more. All levels of experience are welcome from beginners and students to intermediate power users.

Please join us for this informative Q&A style chat and bring on your basic and your tough questions!

Join the Chat!

Add to Calendar

October 14, 2010
10:00 A.M. – 11:00 A.M. Pacific Time
Additional Time Zones

Another great question from mario this week.

I have shared rooms for meeting spaces in 2003, how can I convert them to room mailboxes in 2010?


You can convert the following:

  • User mailbox to shared mailbox
  • User mailbox to resource mailbox
  • Shared mailbox to user mailbox
  • Shared mailbox to resource mailbox
  • Resource mailbox to user mailbox
  • Resource mailbox to shared mailbox

You can’t use this procedure to convert a user mailbox to a linked mailbox or a linked mailbox to a user mailbox. For instructions about how to convert to a linked mailbox, see Convert a Mailbox to a Linked Mailbox.

A scenario in which you may want to convert a mailbox is if you have moved resource mailboxes from Exchange Server 2003 to Exchange Server 2010. In Exchange 2003, you use shared mailboxes to represent resources. When you move these mailboxes to Exchange 2010, they will be Exchange 2010 shared mailboxes. You must convert them from Exchange 2010 shared mailboxes to Exchange 2010 resource mailboxes so that they will have all the properties of Exchange 2010 resource mailboxes.

Regrettably this can only be done via the Exchange Management Shell using the following syntax..


Set-Mailbox ConfRoom1 -Type Room

You can use the following values for the Type parameter:

  • Regular
  • Room
  • Equipment
  • Shared

For detailed syntax and parameter information, see Set-Mailbox


This information was located in the TechNet Exchange library – Convert a Mailbox

Microsoft research figured out a way just to do this by modifying a few attributes of mail messages as they are being sent stopping people from doing just that!

No reply to all download

The primary function is to add a couple of buttons to the Outlook ribbon to prevent people from doing a reply-all to your message, or forwarding it (using a facility built into Outlook & Exchange which is really lightweight compared to using IRM machinery, but which is not exposed in the existing UI). However, it also includes a check for email goofs such as omitting attachments or subject lines.

This works with both Outlook 2007 and Outlook 2010, as long as you’re using an Exchange account.

Add-in buttons

When you install this thing, you’ll see a couple of extra buttons at the end of the ribbon: No Reply All and No Forward. As the names suggest, clicking on these will prevent recipients of your emails from performing those two actions; clicking again toggles the relevant option off again.

I ran into this info on the awesome MS tracker site..


Have you been tasked with creating a default corporate image and wished you could configure it ONCE and not have to worry about the settings or preferences when a new user logs on and creates a new local or roaming profile?

Windows (XP – Win7) allows us to do so using the following steps.

  • Have another admin level local account. I typically create a new local admin acct called “Setup”
  • Ensure you have show Hidden and System folders ON
  • Log in to the new local account and get it completely set as your default configuration. this can include everything from desktop icons, to IE favorites to MS Office preferences to printers. Once complete, log off “setup” user and back on using the local admin account
  • Now logged on as admin, access the system properties window by right clicking “Computer” or “My Compter” icons either via the desktop or start menu. At the System Properties windows click on the Advanced Tab, and click on the “Settings” button in the middle section labeled User Profiles as shown here..


  • In the new window that appears you should see a list of profiles and the “setup” user profile you wish to copy. Highlight it and then click on the “Copy To” button in the lower right as shown here…


  • The copy to button should be active and you will be prompted for the location to copy the profile to. For XP BROWSE (do not type the path in) to C:documents and settingsDefault user. If this path doesn’t appear you don’t have show hidden and show system folders on. For vista / win7, browse to C:usersDefault
  • You will then be prompted for what permissions will be used on the new profile after it’s copied. Add the “Everyone” group.
  • BINGO! now all new profiles created on that machine will be built off of the “setup” profile you created earlier! Congrats!

You can also reference this TechNet article for more information..

Default user profiles in Windows OS’s

I have found some good sites out there for OS mods and tips, but these are a few of my favorites..
Vista – Tweak Vista!
XP – Tweak XP!